Shipping policy
Thank you for visiting and shopping at The Survivalist Depo. The following terms and conditions constitute our Shipping Policy.
Order Processing Time
-
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
-
You will receive another notification when your order has shipped, including tracking details.
Domestic Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout:
-
Economy (Orders $50.00 and up): Free (5–8 business days)
-
Economy (Orders under $50.00): $4.99 flat rate (5–8 business days)
-
Standard Expedited: $9.99 flat rate (3–4 business days)
Delivery delays can occasionally occur due to carrier volume, weather, or peak holiday seasons.
Order Tracking
-
Once your order has shipped, you will receive an email confirmation containing your tracking number(s).
-
The tracking information typically takes 24–48 hours to update in the carrier’s system.
Damages & Lost Packages
-
If you receive your order damaged, please contact us immediately with your order number and photos of the item’s condition and packaging.
-
Please save all packaging materials and damaged goods before filing a claim so we can assist you promptly.
Contact Us
-
If you have any questions regarding the shipment of your order, please contact our support team at TheSurvivalistDepo@gmail.com
After pasting this into the modal, click the black Save button in the bottom right.